Returns &Refunds Policy
Your satisfaction is our top priority. If for any reason you’re not satisfied, please inform us and we’ll strive to rectify the situation. We stand behind every part with a hassle-free return process.
Our 30-Day Guarantee
We offer a 30-day, no-questions-asked return policy on all parts. Finding the right used auto part can be challenging — that’s why we stand behind our products with a customer-friendly return policy.
PROCESS
How to Return Your Part
Three simple steps. We’ve made it as easy as possible.
Request a Return Label
Call our toll-free number at 1-855-316-6868 during office hours (Mon–Fri, 10AM–7PM EST). Our team will email you a prepaid return shipping label at no cost.
Ship the Item Back
Package the part securely using the original packaging if possible. Attach the prepaid label and drop it off at any authorized shipping location.
Receive Your Refund
Provide the tracking number and proof of tender. Once we receive and verify the item, we’ll process your full refund to the original payment method within 5–7 business days.
DETAILS
Important Return Details
We appreciate your understanding and cooperation in adhering to our return policy. Your satisfaction is our top priority, and we are committed to providing you with high-quality products and exceptional service.
All parts must be returned in the same condition they were received.
Refunds typically process within 5–7 business days after we receive your return.
The full purchase price will be refunded, including original shipping fees.
30-day, no-questions-asked guarantee on every part we sell.
Full Purchase Price Refunded
The full purchase price will be refunded, including original shipping fees. No restocking fees, no hidden charges.
Condition Requirements
All parts must be returned in the same condition they were received. Please retain all original packaging and hardware when possible.
Need Help?
If you have any questions about our return process, contact our customer service team at info@autopartsshopllc.com or call 1-855-316-6868.
Thank You for Choosing Auto Parts Shop
We’re committed to making your experience as smooth as possible. If you ever need to return a part, we’ve got you covered — no stress, no hassle, no questions asked.
Call: (855) 316-6868